Now that’s what I call service
Right from start to finish, this has to be the best online experience ever. I am very deaf, so shopping this way makes life so much easier for me. One of the items I needed wasn’t in stock, but the lovely lady I spoke to, assured me it would be in before my fitter started, and it was. A lovely young gentleman delivered the goods on the day they were due, he was so helpful and according to my husband, the nicest young man he has come across in years. I really can’t rate the service of this company highly enough. Also the prices were some of the best around. Well done, keep up the good work. You are a credit to your industry.
The ordering process was…
The ordering process was straightforward with useful input and clarifications on the fabrication options. The worktops arrived on time with a call an hour beforehand and the driver was very helpful and courteous. The worktops were in excellent condition and the fabrication which I had ordered (3 radiused corners on a breakfast bar fully re-edged with a single strip) is of an extremely high standard.
So, overall a first class experience.
I have received excellent service from this company. Using the website was extremely straightforward, I did have a query but was able to talk to a customer services advised who new exacting what he was talking about (a rarity this days) and answer my questions. I was notified of the delivery date and was contacted an hour before the delivery by the driver who was also very helpful. Although the worktops were slightly more expensive than another site I looked at; when I phone them I had to leave messages requesting them to call back but they never returned my call, so just imagine what it would have been like if I had had a problem, so paying that bit extra is well worth the peace of mind. WELL DONE ONLINE WORKTOPS YOU ARE GREAT would certainly recommend you.